View a list of each MYOB invoice payments that will be imported to Synergy. A MYOB payment can only be imported to Synergy if the invoice number that the payment is linked to in MYOB, also exists within Synergy. Payments entered in MYOB for expenses (creditors) or MYOB payroll payments are excluded from the Synergy import payments list. Only MYOB payments for Synergy invoices are displayed.
MYOB has payment types entered against each payment. Where these payment type names match Synergy, the matching will be automatically applied to the imported payment. It is recommended that you update the default payment type in Synergy to match MYOB when importing payments. Update this list in Synergy Organization > Settings > Project lists > Payment types.
- Error details - Click the green text 'Error detail' to open this pop-up. Here you can see the details of each error message that is showing for that payment, these errors must be resolved before the sync can be run. Click the '...' actions button to edit the details in Synergy that relate to the warning that is shown. Learn more about MYOB Connect errors and how to resolve them.