Different actions are available for each of the credit note types. Use the table below to help determine which type of credit note you need to create, based on the type of actions you require to complete.
|
Action |
Credit note |
Cancel invoice |
Write-off invoice |
|
Credit invoice value in full |
|
Y |
|
|
Markdown invoice by a value |
Y |
|
Y |
|
Return transactions to WIP |
* |
Y |
|
|
Remove aged debt |
|
|
Y |
|
Creates a credit note and document |
Y |
Y |
Y |
*Feature is coming in a future release of Synergy.
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